We are William Hill Bulgaria – support center of UK’s leading bookmaker and one of the most recognized and trusted brands in the gaming industry – William Hill. We provide gaming and betting services across multiple channels: online, on the high street, on the phone and on the move. William Hill Bulgaria provides online and offline technical support to multinational clients abroad enjoying different products of the gaming industry.
We are looking for you- ENGLISH CUSTOMER SUPPORT ADVISOR with or without experience to:
- Communicate with customers using chat, email and phone
- Provide online assistance for products, websites, software, etc.
- Answer customer queries in timely and professional manner
- Collaborate closely with other team members and colleagues in the office
- Take part in additional activities you would find interesting for you
- Guide customers into finding the best solution for them
You possess:
- Fluent written & spoken English language
- Computer knowledge such as MS Office, Internet & fast typing skills
- Friendly and communicative approach
- Desire to collaborate in a team
- Self-driven character
- Customer orientation
- Patience
- Ability to easily deal with challenging situations
Choose us because of:
- Top-notch salary
- Performance bonuses
- Additional health insurance
- Food checks
- Half price sport cards
- 24 days annual paid leave
- Working hours, organized in shifts; 24/7
- Taxi vouchers
- Career advance & learning opportunities in a positive and stimulating environment
- Game room (play station, foosball & pool table)
- Free snacks and beverages in the office
- Party, party, party…
- Health & Wellbeing initiatives
- Internal Refer-a-friend bonus program
A lot more is awaiting here at William Hill, so if you are curious to find out apply now.